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​​​all classes will be held online until further notice

You've got questions, we've got answers!

Review our most frequently asked questions below to see if they clarify your doubts. If not, give us a call or send us an email. We are here to help!
WHAT HAPPENS IF I HAVE TO MISS A CLASS?
We understand that it's difficult to always attend every class, but no worries. Once you enroll you will have access to all of our class handouts and the class syllabus, so you'll always be able to follow along with the course, even from afar.  

We also offer optional one-on-one makeup classes for only $40, a $15 discount off our private tutoring rate! You can book your makeup session at your convenience on our private tutoring page to ensure you never miss a beat!
WHAT IS YOUR REFUND POLICY?
We understand that plans change which is why you have until seven days prior to the start date of your group class to cancel your enrollment, no questions asked. Please note that credit card fees will not be refunded. 
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A 24-hour notice is required for cancellation of any private tutoring lesson. Failure to provide notice will result in a charge for the lesson. 

Private tutoring packages and corporate hours are valid for a period of 365 days and are 100% transferable but are non-refundable.
DO YOU EVER CANCEL COURSES or individual class sessions?
We try very hard not to cancel any offered courses but cannot offer full courses if there are fewer than four students enrolled in a 20-hour group course.  A full refund or transfer options will be provided if a course is cancelled. ​
HOW CAN I ASSESS MY LEVEL?
Use the level descriptions and placement test on our Level Placement Test page to determine your starting level. If you start a class and realize that you are in the wrong level, we will happily transfer you to a course in a different level at no charge. Please note that course transfers can only be made for classes taught within the same semester.
​WHAT METHODOLOGY DO YOU USE?
We believe in teaching to both sides of the brain and making learning fun and accessible to visual, auditory and tactile learners alike. Our classes minimize the use of translation and increase the use of images, videos, music, short stories, podcasts, hand gestures, conversation and games to create a dynamic learning environment for learners of all types. Read what our students think about our classes on our Testimonials page.
HOW MUCH HOMEWORK SHOULD I EXPECT?
The amount of homework you receive will vary a bit based on the class you are enrolled into, but you can expect to receive approximately 1 - 2 hours of homework per week on average. ​
HOW MANY STUDENTS ARE IN EACH CLASS? 
We cap all classes at 12 students and due to our high demand, many classes fill up quickly. The average class size is 8 students, but lower levels do tend to have a higher number of students. Sign up soon if you are interested in a class so you can reserve your seat!
WHAT SHOULD I BRING TO CLASS?
Shortly after you enroll into a class you will receive an email welcoming you into the course and a link to your class materials. All handouts will be shared on the screen but will not be visible while in small breakout groups please downloaded your materials onto a portable device or print them prior to the start of the course. Work-Life Spanish does not provide textbooks, so please purchase your required book prior to the first day of class. 
WHEN WILL CLASSES BEGIN? 
Classes at Work-Life Spanish total 20 hours and run for a period of 10 weeks during these four semesters: 
  • WINTER  SEMESTER - January - March
  • SPRING SEMESTER - April - June
  • SUMMER SEMESTER - July - September
  • FALL SEMESTER - October - December
If you are interested in a particular class, please let us know by filling out a Needs Assessment.
HOW CAN I PRACTICE OUTSIDE OF CLASS? 
We offer a variety of fun conversational clubs to help you keep up with your Spanish outside of the classroom. Visit our Clubs page for more information! ​
DO YOU OFFER DISCOUNTS?
Absolutely! We love to reward our students with discounts and free classes! All current students receive an early bird code for 10% off any upcoming class! Students who spread recommend their friends and family to Work-Life Spanish will also receive a FREE 30-minute private tutoring session every time their name is mentioned by a new enrollee. Spread the word and save!
WHERE DO YOU OFFER OFF-SITE LESSONS?
During non-Covid periods we travel to most metro accessible locations within Northern Virginia and Washington, DC.  Not all instructors travel to every off-site location, so please let us know where you would like to book your lesson before signing up so we can match you with an instructor who can travel to you. Due to the current pandemic, all classes remain online.